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New year resolutions - help choosing your dentist

We have been thinking about anxiety recently, particularly as we have a new therapist working with us at Granta Health - Amy Smith, who is a Licensed and Approved Thrive Consultant, fully qualified hypnotherapist, member of The National Hypnotherapy Society and the International Association of Evidence Based Psychotherapy.   Amy helps us provide a real wrap round service for patients at Granta Dental, especially helping them if they are concerned about visiting us, their dentist. 

This phobia – or more likely a low level anxiety - about keeping your regular dentist and hygienist appointments was something I talked about when I was interviewed for You Tube Local Experts which aims to help people chose the right services for them - in this case their dentist.

You can see the interview, which took place in our wonderful new studio surgery here.

I tried to focus on three pieces of advice for someone who was new to any area and who needed to find a new dentist.  In my experience I think patients are focusing on:

  • Finding the right dentist for them – it is even more important to have empathy with your dentist than your hairdresser or barber – at least your hair will grow back! Have they got time for you, do they listen, can they explain what they are going to do?
  • Being comfortable – does the practice give off the right vibe?  Is it clean, friendly, easy to access, comfortable, welcoming ..... is there a piano in the waiting room?
  • Getting the services you need – these days it is more than just teeth!  Are you going get an holistic approach – your mouth and teeth can indicate a lot about your general health so is there a joined up approach and do they look at you as a person?  Can they cater for a tiny toddler as well as grandparents?  We all need an individual approach

At Granta Dental in Cambridge, which I established 25 years ago, we try very hard to focus on the things our patients want and need.  We take time and build a rapport.  We provide a supportive and educational environment; we want you to be in control. It is your health and you have the greatest influence over what happens to you, but we are working in partnership.

Find out more about Granta Dental.

Posted on 7 January 2015
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